Refund, Return & Cancellation Policy

This policy outlines how refunds, returns, and cancellations are handled for orders placed on winkkr.com, our online e-commerce platform.

1. Refund Policy

Refunds are initiated once a returned item is received and inspected, or if an order is cancelled successfully as per our cancellation policy.

• Refunds are processed within 5–7 working days after approval.
• Refunds are credited to the original payment method used.
• Shipping charges (if any) are non-refundable unless the return is due to our error.

2. Return Policy

Products purchased on winkkr.com are eligible for return under the following conditions:

• Return requests must be raised within 7 days of delivery.
• The product must be unused, undamaged, and in original packaging.
• Certain items like personal care products or clearance items may not be returnable.

3. Cancellation Policy

Orders can be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled and must be returned after delivery.

• Cancellation before shipping results in a full refund.
• Orders marked as “Shipped” cannot be cancelled.

For any questions regarding refunds, returns, or cancellations, please contact our support team at: support@winkkr.com